Exchange Policy

Last updated: October 5, 2026

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Size Exchanges

Your first size exchange is on us. If the fit isn't right, we'll cover shipping both ways within 30 days of delivery.

How to Start an Exchange
1. Email support@verstylefashion.com with your order number and the size you need, or scan the QR code on the card in your box.
2. We'll confirm your new size is available and email you a prepaid return label.
3. Send back your original pair with all three horsebit pairs, the horsebit boxes and the shoe box.
4. Your new size ships within 2 business days of us receiving and inspecting your original pair.

Conditions
• Exchanges are for a different size of the Loafer.
• Your pair must be unworn and in its original condition. Try them on indoors, on a clean surface.
• Your first exchange per order is free. Any exchange after that is available, with shipping both ways paid by you.
• If your size isn't available, we'll offer the next closest option or a refund.

If an Exchange Doesn't Pass Inspection
We'll email you photos and explain what we found. No replacement ships, and we'll return your original pair to you with shipping paid by you. This counts as your free exchange.

Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective or the wrong item or size was shipped, we'll make it right at no cost to you. Email support@verstylefashion.com within 7 days of delivery with your order number and photos. We'll send a prepaid label and a replacement. This doesn't count as your free exchange.​​​

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Questions

If you have questions about this policy, contact us at support@verstylefashion.com.